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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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christine jones

November 18, 2025

5  out of  5
rating by christine jones
"Lauren Fowler- State Farm Insurance company I love the team of people that work there each of the team members are super sweet kind and understanding your concern is their concern they help you to get an understanding of any questions you might have . Thank you. Dean and Lauren Fowler Team"
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Theresia Arnold

November 14, 2025

5  out of  5
rating by Theresia Arnold
"As soon as you walk in the door, you are greeted by a smiling face. All of the employees are very friendly and helpful. They will do their very best to help you find the policy, or policies, that best fits your needs and finances."
We responded:
"Thank you so much for your wonderful review! We’re so happy to hear that our team greeted you with a smile and made you feel comfortable right away. It means a lot to us that we could help you find the perfect policy that fits both your needs and budget. - Lauren Fowler State Farm"
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DEBORAH SELF

November 13, 2025

5  out of  5
rating by DEBORAH SELF
"The phone contact was initiated to simply make my first payment as a return customer. Carmen had reached out to me a week ago with a promise to call back a week later and she absolutely did as she said she would. We finalized everything but the payment. Later another agent, Dean, returned my call to complete the payment process but by the end of the phone call I had received a wealth of very beneficial knowledge concerning life insurance that was given to me regardless of my carrier choice. I must confess that I was a little frustrated at the beginning of the call but Dean recognized that and immediately put his skills in good customer relations to work. He displayed great patience and by the end of the call I felt like I had a friend. Great job to EVERYONE at Lauren Fowler’s Agent location in Jacksonville AR."
We responded:
"Welcome Back to State Farm! Thank you so much for sharing your experience! We're thrilled to hear that Carmen and Dean were able to provide you with attentive and helpful service, turning your initial frustration into a positive and friendly interaction. Your kind words mean a lot to our entire team here at Lauren Fowler’s Agent location in Jacksonville, AR. We truly appreciate your trust and look forward to continuing to help you with your insurance needs! - Lauren Fowler State Farm"
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Marvin Smith

November 6, 2025

5  out of  5
rating by Marvin Smith
"Dean was very helpful in getting me covered with auto insurance. The best rate I’ve seen so far."
We responded:
"We are so glad we were able to help! Stop by anytime :) - Lauren Fowler State Farm"
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James duncan

October 23, 2025

5  out of  5
rating by James duncan
"Great staff! Everyone is nice, friendly and knowledgeable. I switched from All State and saved over $500 a month for the same coverages! It may not work for everyone, but everyone should at least give them a chance!"
We responded:
"Thank you for the great review! We’re glad our team could help you save and provide excellent service. - Lauren Fowler State Farm"
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Tristan Ambeau

October 23, 2025

5  out of  5
rating by Tristan Ambeau
"The best insurance agency! They do great work and you can tell they care for the clients they serve!"
We responded:
"Thank you for your kind words! We’re proud to serve our clients with care and dedication. Your support means a lot to us! - Lauren Fowler State Farm"
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Stephanie Alexander

October 21, 2025

5  out of  5
rating by Stephanie Alexander
"Dean is the best he made everything happen so smoothly and was so kind giving me a better quote than what I had with USAA.."
We responded:
"Thank you for sharing your experience! We’re glad Dean could make the process smooth and help you find a better quote. We appreciate your trust in us! - Lauren Fowler State Farm"
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Challa Harris

October 21, 2025

5  out of  5
rating by Challa Harris
"Been with them for decades. Have always done me right!"
We responded:
"We appreciate your loyalty! For more office updates, check out our Facebook page. - Lauren Fowler State Farm "
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Stacia Chastain

October 17, 2025

5  out of  5
rating by Stacia Chastain
"The best experience!! Carmen was amazing at guiding me through my new policy!!"
We responded:
"Thank you for your wonderful feedback! We're happy to hear Carmen made your experience smooth and easy. - Lauren Fowler State Farm "
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kazi musfique nasif dibbo

October 16, 2025

5  out of  5
rating by kazi musfique nasif dibbo
"I appreciate the whole team, especially the gentleman Dean. The policy for the vehicle, home, and others allows me to get good value for money."
We responded:
"We're happy to hear Dean and the team provided great value across your policies. Thank you for choosing us! - Lauren Fowler State Farm"
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Donivan Hill

October 9, 2025

5  out of  5
rating by Donivan Hill
"Great people great service!!"
We responded:
"Thank you, Donivan! See more great things on our Facebook page. - Lauren Fowler State Farm "
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Jessica Mitchell

October 3, 2025

5  out of  5
rating by Jessica Mitchell
"Dean was the absolute best!!! He got me the best deal and is saving me money!!! Dean is my hero….literally!!! He even slayed a spider that was crawling on me💪🏼"
We responded:
"Thank you SO much for your amazing review, Jessica! We’re so happy to hear Dean got you the best deal and saved you money — and even took care of that spider! He truly is a hero, and we’re lucky to have him. Thanks for your kind words—they made our day! If you need anything else, don't hesitate to reach out. :)"
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Rebecca Hudspeth

August 29, 2025

5  out of  5
rating by Rebecca Hudspeth
"Absolutely loved talking to dean he was amazing and held great conversation will be working with him agian simple fact he is very professional ! And he helped me out as much as he could with my quote"
We responded:
"We truly appreciate your wonderful feedback, Rebecca! We're thrilled to hear that Dean provided you with excellent service and made the experience enjoyable. We look forward to working with you again soon! We’re always here and happy to assist whenever you need. :)"
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Whitney Houston

August 26, 2025

5  out of  5
rating by Whitney Houston
"Dean was great! He is knowledgeable and explained everything very well. He was able to answer all my questions regarding my home owners and auto insurance. I am so glad to be back with Lauren fowler state farm. The customer service was also great soon as I walked in. Thank you dean and state farm. If I could give 10 stars I would!!!"
We responded:
"Whitney, Thank you so much for your kind words! We’re glad we could answer all your questions and explain everything clearly. It means a lot to us that you’re happy to be back with Lauren Fowler State Farm, and we truly appreciate your trust. If you ever need anything else, please don’t hesitate to reach out. Thanks again for the amazing 5 Star review!"
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Ramona McHenry

August 20, 2025

5  out of  5
rating by Ramona McHenry
"Dean answered all my questions and he was very professional"
We responded:
"Thank you for your kind feedback, Ramona! We're glad to hear that Dean was able to answer all your questions and provide professional service. We appreciate your trust and are here whenever you need us!"
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Joan Foster

August 7, 2025

5  out of  5
rating by Joan Foster
"I could not be more pleased with the service we received from Lauren Fowler-State Farm Insurance. Dean Robert’s is simply wonderful…easy to work with and a great communicator. Thank you for making this process so easy!"
We responded:
"Joan, Thank you so much for your kind words and 5-star review! We’re thrilled to hear that we were able to provide you with excellent service and made the process easy. Your satisfaction means a lot to us, and we’re always here to help whenever you need! "
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shaun nebling

August 5, 2025

5  out of  5
rating by shaun nebling
"Dean Robert’s was awesome in helping with multiple things with the Insurance today. I look forward To working with him more and adding several different properties and vehicles To State Farm. Thanks, Dean"
We responded:
"We’re thrilled to hear that Dean provided outstanding assistance with your insurance needs today! We’re excited about the opportunity to assist you with adding more properties and vehicles to your coverage. Thank you for choosing State Farm! :)"
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Shirl Wilson

July 30, 2025

5  out of  5
rating by Shirl Wilson
"I love Dean and Lauren. It’s the best customer service experience I’ve ever had in Jacksonville as far as a business is concerned. I’ve been with them off and on for many years and I can honestly say that the customer service has always been top tier. They answer any questions and explain everything to me."
We responded:
"It’s wonderful to hear that we have been able to consistently provide you with top-tier customer service Shirl! We truly appreciate your loyalty over the years and are glad we were able to make sure all your questions are answered and everything is clearly explained. Thank you for being a valued part of our State Farm family!"
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Katonja Riley

July 25, 2025

5  out of  5
rating by Katonja Riley
"Dean Roberts you are awesome 👏"
We responded:
"Thank you so much for the confidence in our team Katonja! We appreciate you!! :)"
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Jasmine Roberts

June 19, 2025

5  out of  5
rating by Jasmine Roberts
"Dean was so amazing! He was extremely patient with helping me understand everything!"
We responded:
"Jasmine, We’re happy to hear he took the time to ensure you felt confident and informed. Thank you for sharing your experience!"
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Priscilla Reed

June 10, 2025

5  out of  5
rating by Priscilla Reed
"Dean made coming back home to State Farm very easy and enjoyable! Thank you Dean!!"
We responded:
"We’re so glad Dean could make your experience smooth and pleasant as you came back to State Farm Priscilla! Your kind feedback means a lot to us. Thank you!"
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Patricia Mills

May 8, 2025

5  out of  5
rating by Patricia Mills
"The service was respectful and professional.The agent was bety friendly and helped me to better understand the insurance process. I highly recommend."
We responded:
"We’re delighted to hear that we provided respectful and professional service while making the insurance process easier to understand. Your high recommendation means a great deal to us, and we’re always here whenever you need assistance!"
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joan mink

May 2, 2025

5  out of  5
rating by joan mink
"Dean was very knowledgeable and through with my need for insurance. Thanks to Dean I now have a fair rate for insuring my vehicle plus I now have added coverage for life insurance. Go talk with Dean, he is the best!!!"
We responded:
"Joan, Thank you so much for your kind words! We're thrilled to hear that Dean was able to provide you with knowledgeable and thorough service, and that you're happy with your coverage. We truly look forward to assisting you with any of your insurance needs in the future!"
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Willie Myers

April 16, 2025

5  out of  5
rating by Willie Myers
"When I first came over save me a lot of money and over the years it’s have been a great relationship with all the personnel all very friendly and will go out there way to help you out"
We responded:
"Thank you so much for your glowing five-star review Willie! We are thrilled to hear that our team has been able to save you money and that you've built a positive relationship with us over the years. Your kind words about our personnel truly reflect the dedication and commitment we strive to provide to all our clients. We appreciate your continued support and look forward to assisting you for many more years to come!"
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wendycabot200553

April 14, 2025

5  out of  5
rating by wendycabot200553
"Amazing people! More like family. Has always been there when we need them. Lauren and the Jacksonville team are the best!!"
We responded:
"Thank you, Wendy! We are so happy that you're pleased with our service and we think of you as family too!"