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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan Walter

Jordan Walter

September 2, 2026

5  out of  5
rating by Jordan Walter
"Lauren and the team do a great job of figuring out your needs and getting them taken care of. They do what’s needed to find ways to save you money but maintain great coverage."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Vanessa Smith

September 1, 2026

5  out of  5
rating by Vanessa Smith
"Dean is a great his patient cheerful attitude made purchasing insurance for my truck a breeze I had a great experience.Thank you"
We responded:
"Wow, thank you for the 5-star review, Vanessa! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Wesley Luera

August 31, 2026

5  out of  5
rating by Wesley Luera
"Dean is a great guy alway looking to help you find what you need. Dean really is a good neighbor."
We responded:
"Wesley, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Roma

August 28, 2026

5  out of  5
rating by Roma
"Dean is AWESOME!!"
We responded:
"Thank you so much for the 5 stars, Roma! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Doug Mcgroarty

August 28, 2026

5  out of  5
rating by Doug Mcgroarty
"Carmen was super helpful and very professional. She was very helpful in showing me different coverage options and helping me choose the right coverage for my needs. I enjoyed my experience and saved a bunch of money at the same time. Thank you"
We responded:
"Thanks so much for the amazing review, Doug! We really appreciate your support here in Jacksonville. Just reach out anytime if you need us - we’re here for you. "
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Ms. Capricorn

August 27, 2026

5  out of  5
rating by Ms. Capricorn
"It was a pleasure working with Dean. He took care of all my insurance needs and provided me with the best rates. I had State Farm years ago and left to go to another insurance but I'm glad to be back.State farm has always been the best insurance in my opinion. I'm never leaving again Dean. Thanks for all your help."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Sharon Johanson

August 25, 2026

5  out of  5
rating by Sharon Johanson
"Dean is very knowledgable and helpful."
We responded:
"Sharon, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Lauren Fowler and Team "
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Andrea Dunnavent

August 24, 2026

5  out of  5
rating by Andrea Dunnavent
"Dean was so friendly and helpful!"
We responded:
"Andrea, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Steve Lafayette

August 21, 2026

5  out of  5
rating by Steve Lafayette
"the most professional and courteous service i’ve ever received . member for life because of Lauren’s office and staff!!"
We responded:
"Thank you for the 5-star review, Steve! We’re proud to serve the Jacksonville community and truly appreciate your support. "
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Ron McKim

July 29, 2026

5  out of  5
rating by Ron McKim
"Got a new vehicle, and Dean was able to get my policy switched to the new vehicle quickly and seamlessly, answering all of concerns. Great service, company and employees!"
We responded:
"Thank you for the 5-star review, Ron! We’re proud to serve the Jacksonville community and truly appreciate your support. "
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Sonda Carder

July 21, 2026

5  out of  5
rating by Sonda Carder
"Dean was nice, pleasant, and helpful."
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Patrick Carder

July 21, 2026

5  out of  5
rating by Patrick Carder
"I am switching State Farm Insurance from PA to Ar and Mr. Dean Roberts was excellent to work with and made the process very smooth at switching the policies over."
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Kimberly McCoy

July 20, 2026

5  out of  5
rating by Kimberly McCoy
"It isn't everyday that one feels like they are talking to a treasured close friend or family member when dealing with an insurance agency, however, this was my experience recently while switching our car and renter's insurance to Lauren Fowler State Farm. We have used this agency for car insurance for approximately 4 years with a 1 year gap in between. Excellent customer service and happy to report lower rates for us! They have an absolute "Gem" in Dean who was responsible for calling me and taking information for our policy. He is a 10 out of 10 for being personable, affable and gracious while answering questions and taking information. Excellent!"
We responded:
"Wow, thank you for the 5-star review, Kimberly! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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michelle cole

July 17, 2026

5  out of  5
rating by michelle cole
"Dean help me save 143 dollars a month on my insurance. Dean is very helpful and friendly."
We responded:
"Thank you so much for your wonderful feedback of us here at Lauren Fowler’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Lauren Fowler’s Insurance Team "
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Jonathan

June 23, 2026

5  out of  5
rating by Jonathan
"Dean is very thorough with the coverage you are getting. If you are looking for coverage, or just a quote, I would give dean a holler."
We responded:
"Thanks so much for the fantastic rating, Jonathan! We are so glad you had a positive experience with us here on State Farm Agent Lauren Fowler’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ben Trevino

June 17, 2026

5  out of  5
rating by Ben Trevino
"Dean is very professional and knowledgeable he made sure we understood everything"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Charles Edwards

June 11, 2026

5  out of  5
rating by Charles Edwards
"Thanks to Dean! Very thorough getting Life Insurance updated."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Karen

June 8, 2026

5  out of  5
rating by Karen
"Dean Robert was so helpful and so nice in helping me get Insurance for my vehicle and my home. I am so happy to be back with State Farm. And I am very pleased with my coverage. Thank you Karen Hempstead-Scott"
We responded:
"We are grateful for your 5-star review, Karen! Thanks for taking a moment to share your positive rating of State Farm Agent Lauren Fowler’s Team here in Jacksonville . "
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Chris Hill

June 8, 2026

5  out of  5
rating by Chris Hill
"Dean at the Jacksonville agency helped me with my life insurance policy and auto insurance. He’s incredibly knowledgeable about the products and helped walk me step by step through the process."
We responded:
"Thank you for such a kind review, Chris! We truly appreciate you and your business. :)"
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Dennie Roberts

June 5, 2026

5  out of  5
rating by Dennie Roberts
"DEAN IS THE MAN!!! He has been my hero and brother since i was 20 and i’m 40
Now I LOVE YOU AND LAUREN!!! Thank you for always being there for me brother!!!"
We responded:
"GrimCalhoun, thank you for your wonderful review of State Farm Agent Lauren Fowler’s Team!"
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Yalounda Williams

June 4, 2026

5  out of  5
rating by Yalounda Williams
"Thank you Dean, you’re always helpful and I love that!!!!!"
We responded:
"Thank you so much for the 5-star rating, Yalounda! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Mamie Smith

June 4, 2026

5  out of  5
rating by Mamie Smith
"I love everything about State Farm especially Dean! Happy to be back! Thank you Chrystol!!"
We responded:
"Thank you for your kind review of State Farm Agent Lauren Fowler’s Team. We appreciate it!"
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Patricia Taylor

June 4, 2026

5  out of  5
rating by Patricia Taylor
"The agents were very pleasant and courteous. They was very helpful to me."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Demetria Young

May 29, 2026

5  out of  5
rating by Demetria Young
"Carmen was very informative and knowledgeable with helping my husband and I with our insurance policy I highly recommend Carmen with your insurance needs"
We responded:
"Demetria, thank you for your wonderful review of State Farm Agent Lauren Fowler’s Team!"
Profile photo of Lashay Engram

Lashay Engram

May 29, 2026

5  out of  5
rating by Lashay Engram
"I just have one thing to say and that is Dean is TOP TIER! He was amazing , Thank you again for helping me today."
We responded:
"Thank you so much for your 5-star review Lashay! :)"